gbaze's Complete Terms & Conditions

Introduction & Applicability

gbaze is an online gaming and entertainment platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the gbaze website, its mobile version, and all services operated under it.

When you open an account, log in, or use any game or betting service on gbaze, you are automatically considered to have accepted these Terms. If you object to any term, please refrain from using the platform and contact our support team.

gbaze reserves the right to modify these Terms at any time. A notice will be published on the website for significant changes. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

Account Eligibility & Registration

2.1 Age Requirement

You must be at least 21 years old to open an account on gbaze. The services on this platform are only available to those aged 21 or above. gbaze may request an identity document or other paperwork at any time to verify your age.

2.2 One Person, One Account

Each person may hold only one account on gbaze. If the same person opens multiple accounts — using the same device, IP address, or identity — all accounts will be closed and any bonuses or winnings will be voided as a result.

2.3 Providing Accurate Information

You must provide accurate, complete, and up-to-date information when registering your account. If any information changes (such as your mobile number or payment details), you must inform our support team as soon as possible. Providing false information may result in your account being suspended or cancelled.

Account Security & Password

The security of your gbaze account is entirely your responsibility. Never share your login details (username and password) with any third party. gbaze will not be liable for any loss arising from someone else knowing your details.

If you suspect any unauthorised access to your account, change your password immediately and notify our support team. gbaze's SSL encryption technology keeps your information and transactions secure, but personal vigilance is also essential.

If unusual activity is detected on an account, gbaze reserves the right to temporarily suspend the account for security reasons and may request the user to verify their identity.

Deposits, Withdrawals & Payments

4.1 Accepted Payment Methods

gbaze currently supports the following payment methods: bKash, Nagad, Rocket and Bank Transfer (major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). Transactions via methods outside this list will not be accepted.

4.2 Minimum Limits

4.3 Withdrawal Time

gbaze generally takes 30 minutes to 3 hours to process a withdrawal request. This time may increase if the user's identity verification is not complete or if a security review is in progress.

4.4 Own Account Only

You must use only a payment account registered in your own name. Deposits or withdrawals through a third party are not permitted. Transactions may be cancelled if this rule is violated.

4.5 Currency

All transactions on gbaze are conducted in Bangladeshi Taka (BDT / ৳).

Bonuses & Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus up to ৳10,000 on their first deposit. For example: deposit ৳1,000 and receive ৳1,500 in bonus, giving a total balance of ৳2,500. Deposit ৳14,000 or more and receive the maximum bonus of ৳10,000, for a total of ৳24,000.

5.2 Wagering Requirements

Before bonus funds can be withdrawn, you must wager 20 times the bonus amount. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳1,500 bonus × 20 = wagering ৳30,000 will make the bonus funds withdrawable.

5.3 Preventing Abuse

If abuse of the bonus system is detected — such as claiming bonuses through multiple accounts, using bots, or cheating — gbaze may suspend the account and void the associated bonuses and winnings.

5.4 Bonus Expiry

Each bonus offer has a specific validity period and terms. If the wagering requirements are not met before the bonus expires, the bonus and any associated winnings will be forfeited.

VIP Club & Cashback

gbaze offers three VIP tiers: Bronze, Silver and Gold. Weekly cashback is available at each tier:

• Bronze: Up to 0.5% weekly cashback
• Silver: Up to 1.0% weekly cashback
• Gold: Up to 1.5% weekly cashback

It is possible to be promoted to a higher tier through regular activity. gbaze reserves the right to change VIP benefits and promotion criteria.

Gaming Rules & Fair Play

7.1 Fair Play Policy

gbaze is a fair play platform. All games are tested and operated with guaranteed fair outcomes. Any form of cheating, software manipulation, or system exploitation is strictly prohibited.

7.2 Prohibited Activities

The following activities are strictly prohibited on gbaze:

• Placing bets using automated bots or software
• Colluding with other users to influence game outcomes
• Exploiting any technical flaw or bug in the platform
• Money laundering or conducting illegal financial activities
• Stealing or misusing another person's personal or financial information

If such activities are detected, the relevant account will be immediately closed and all funds may be confiscated.

7.3 Technical Issues

If a game is interrupted due to a technical fault, gbaze reserves the right to refund the bets for that round or determine the outcome based on system logs.

Responsible Gaming & Self-Restrictions

gbaze believes in responsible gaming. We believe gaming should be enjoyed as entertainment — not as a solution to financial problems. The following tools help users build healthy gaming habits:

• Setting deposit limits (daily / weekly / monthly)
• Placing the account on a temporary break for a set period
• Permanent self-exclusion

For more details about these features, visit our Responsible Gaming page or contact our support team directly.

Privacy & Personal Information

gbaze places the highest importance on protecting users' personal information. Details on how your information is collected, used, and stored can be found in our Privacy Policy.

gbaze does not sell or share personal information with third parties. However, information may be provided to regulatory authorities where required to meet legal obligations or to prevent fraud.

Intellectual Property & Content Rights

The gbaze website and all its content — logos, designs, text, graphics, game interfaces — are the intellectual property of gbaze. Copying, modifying, or redistributing any part without prior written permission is prohibited.

The games available on gbaze are the intellectual property of their respective game developers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi, and others). These names are trademarks of their respective companies.

Limitation of Liability

gbaze is an entertainment platform. Game outcomes depend on chance — there is no guarantee of winning. The user is solely responsible for their own betting decisions.

If a game is interrupted due to a technical fault, internet disruption, or external causes, gbaze's liability will be limited and a resolution will be provided in accordance with the company's policy for that situation.

Support, Complaints & Dispute Resolution

12.1 Support Channels

gbaze provides 24/7 live chat and email support — in both Bengali and English. Support email: [email protected]

12.2 Complaints Process

If you have a complaint or dispute, please first contact our support team via live chat or email. The team will investigate the issue and attempt to provide a resolution as quickly as possible.

12.3 Final Decision

In disputes relating to gaming — particularly regarding game outcomes — gbaze's system logs and records will be considered the definitive evidence.

Changes to Terms & Termination of Agreement

13.1 Right to Modify

gbaze reserves the right to modify these Terms, in part or in full, at any time. A notice will be published on the website before the changes take effect. Continued use of the platform after changes constitutes acceptance of the new Terms.

13.2 Account Closure

Any user may request to close their account at any time. If the applicable wagering requirements have not been met at the time of closure, the bonus balance will be forfeited; however, the original deposited funds will be returned.

gbaze reserves the right to suspend or cancel an account without notice in the event of a breach of these Terms.

Applicable Law & Jurisdiction

These Terms and any disputes between gbaze and a user will be resolved in accordance with applicable international cyber and e-commerce law. Users are responsible for complying with the laws applicable in their own country.

gbaze operates as a secure and reliable platform and all transactions are protected by SSL encryption.