Your Privacy Is Our
Top Priority

gbaze may collect the following types of information in order to provide its services:

1.1 Identity Information

• Full name and date of birth
• National ID or passport number (where applicable)
• Current address and contact details
• Mobile number and email address

1.2 Financial Information

• bKash, Nagad, Rocket account numbers (for transaction processing)
• Bank account details (where applicable)
• Deposit and withdrawal transaction history

1.3 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Cookies and session data
• Platform activity and usage logs

gbaze collects and uses your information for the following legitimate purposes:

2.1 Account Management

Information is required to create, verify, and maintain your account. This includes confirming your identity, ensuring secure login, and maintaining the overall security of your account.

2.2 Processing Financial Transactions

Relevant financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. gbaze ensures that all transactions are completed through secure channels.

2.3 Fraud Prevention and Security

Technical information is used to detect and prevent unauthorized access, fraudulent activity, and account security breaches.

2.4 Customer Support

Your account information is used to provide 24/7 support via live chat and email, ensuring accurate and timely assistance.

2.5 Legal Compliance

Certain information may need to be retained and disclosed in compliance with applicable laws and regulations.

gbaze applies industry-standard technologies and practices to protect your personal information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption, preventing interception or unauthorized reading of information.
• Secure Servers: Your information is stored in encrypted databases, with access restricted only to authorized personnel.
• Two-Factor Authentication: An additional verification layer during account login keeps your account secure.
• Regular Security Audits: Our systems are reviewed regularly to identify potential risks.
• Staff Training: All staff who handle customer data are trained to follow strict privacy guidelines.

gbaze never sells or rents your personal information. However, information may be shared in specific circumstances:

4.1 Payment Processors

Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners. These partners also adhere to strict privacy standards.

4.2 Legal Authorities

Information may be provided to the relevant authorities in the case of a court order, government investigation, or legal obligation. In such cases, we only provide information that is legally required.

4.3 Technology Service Providers

A limited amount of information may be shared with trusted technology partners for the purpose of operating the platform. gbaze has strict privacy agreements in place with these partners.

The gbaze platform uses cookies to improve your browsing experience. Cookies are small data files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining login sessions, verifying security, and saving language preferences. Disabling them may disrupt the platform's functionality.

5.2 Functional Cookies

These cookies are used to remember your preferences and settings, so you do not have to set them again each time you log in.

5.3 Analytics Cookies

These cookies are used to analyze platform usage patterns and improve the quality of the service. They do not contain any personally identifiable information.

You can manage cookies by changing your browser settings. Please note that disabling cookies may limit some features.

gbaze retains your information only for as long as necessary:

• Active Accounts: All necessary information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may need to be retained for a specific period due to legal obligations.
• Financial Records: Records of financial transactions are retained for a specified period in accordance with applicable law.
• Technical Logs: System logs are generally deleted automatically after a set period of time.

As a user of gbaze, you have the following rights:

7.1 Right to Access

You may request to know what type of information we hold about you. Send such requests to [email protected].

7.2 Right to Rectification

If there are any errors or inaccuracies in your stored information, you may request corrections. We will cooperate to ensure your information is accurate and up to date.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, this may be limited in cases of legal obligations or ongoing transactions.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. We will consider your request with respect.

gbaze's services are for users aged 21 and above only. We do not knowingly collect any information from minors. If a parent or guardian believes their child has created an account, please contact [email protected] immediately. We will close such accounts immediately and delete the associated information.

gbaze may use technical infrastructure located in various parts of the world. As a result, your information may be processed or stored on servers located outside Bangladesh. In such cases, gbaze ensures that data protection standards are maintained and that all transfers are completed through secure, encrypted channels.

gbaze may update this Privacy Policy from time to time. For any significant changes:

• A notice will be published on the platform.
• The "Last Updated" date at the top of the policy will be changed.
• For significant changes, registered users may be notified by email.

Continued use of the platform after changes have been made will be taken to mean that you have consented to the updated policy. We recommend checking this page regularly.

gbaze operates as a transparent and fair platform. We believe that data protection is not just a legal obligation, but a fundamental responsibility we have toward our users. We are committed to fulfilling this responsibility by:

• Never using your information for unauthorized purposes.
• Promptly disclosing and resolving any data breach incidents.
• Responding respectfully and promptly to your privacy-related requests.
• Continuing to invest in the latest security technologies.